Welcome to the Settings - Chatbot Interface Page!

Use this page if you want a chatbot widget to appear on your public sites. Configure where it shows up, how conversations are shared with you, and how the widget looks so users have a consistent, branded support experience.

Chatbot interface configuration — Enable and brand your chatbot widget for selected domains.

Domain Name

Specify the domains where the chatbot should be available. Enter one or more domains, separated by semicolons (;).

Tip: To enable the chatbot on two domains, enter:
https://www.solverox.com;https://www.abc.com

Why it helps: Users can reach help directly where they need it-on the pages they are already using.
What it enables: Guided answers and faster resolutions without switching channels.

Would you like to get chat history of all conversations?

Provide an email address to receive conversation transcripts. The system will email every session to this address for your records and follow-up.

Real Life Tip: We also use this address to communicate with you about your chatbot setup and operations.

Email subjects use a consistent format to support automation:

Chat Session History for {session_id} from {your_company_name}
      Chat Session History for 46a134ed-27bf-4f02-a5cf-44eff6bed677 from Solverox

Why it helps: Easy auditing, coaching, and quality reviews.
What it enables: Trigger rules in your inbox or helpdesk based on subject patterns.

Which color do you prefer for your chat widget?

Match the widget to your brand by entering a 6-digit RGB hex color (e.g., #2F80ED).

Why it helps: Consistent branding builds trust and recognition.
What it enables: A seamless experience that feels native to your site.

Finish up

Review your entries and make sure the domains, transcript email, and color are correct.

Tip: Don’t forget to click Save Settings to apply your changes.

After saving, you can verify availability on the Real-time system overview and confirm that your chatbot is active for the domains you listed.