Welcome to the Settings Page!

This is where you define the essential information about your organization and decide how the application should operate. Continue visiting this documentation pages in its natural order first before enabling the application so your support experience works as intended.

What you'll configure here

• About You: Provide a brief overview of your organization.
• Knowledge Base Details: Specify the sources your assistant can reference to (product docs, public pages, and Jira items). Clear inputs here lead to more accurate answers.
• Jira Work Items to Include in the Knowledge Base: Choose which Jira Work Items will be ingested into the knowledge base the AI assistant uses. This helps capture known solutions and past learnings.
• Jira Work Items to Work On: Define which Jira Work Items the AI Agent should help with. This focuses effort where it provides the most value.
• ChatBot Interface: Set where the chatbot appears (domains) and align its look with your brand. This ensures a consistent experience for your users.